Make up lesson policy
We understand that conflicts and illnesses sometimes arise. Our goal is to accommodate make-up lessons, when possible, while respecting the time and schedules of all students and teachers.
planned absences
If you know you’ll need to miss a lesson, please notify your teacher at least one week in advance via email. With this notice, we will do our best to arrange a lesson swap with another student at a mutually convenient time.
Illness
If a student is sick, we ask that they stay home. A make-up lesson will be offered as openings become available over the following two weeks.
Teacher Absence
If a teacher is unavailable to teach, the missed lesson will be guaranteed a make-up.
Extracurricular Conflicts
Cancellations due to sports or other activities are not eligible for a make-up unless we are notified more than one week in advance and a schedule swap can be arranged.
Last-Minute Cancellations & No-Shows
Unfortunately, lessons missed without notice or forgotten appointments are not eligible for make-up.
Important! Please note that tuition is not prorated for missed lessons, as your scheduled time is reserved specifically for you.
We appreciate your understanding and partnership in keeping our music program running smoothly for everyone!